Returns & Exchanges

At Astoria Jewelry, we want you to be completely enchanted by your purchase. If you are not satisfied, we offer a seamless 30-day return policy for all unworn, original-condition pieces.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully place the jewelry in its original branded box and protective packaging to ensure it arrives back to us in pristine condition.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

4

Receive Your Refund

Once our artisans inspect the returned item, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing